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BUSI 64 |
Customer Service |
Description: | This highly practical class provides insight into the customer service environment and essential workplace skills including problem-solving, dealing with difficult customers, and managing customer service. Communications basics of listening, non-verbal communication, and technology communications are also covered. Also offered as Hospitality 64; credit may be earned only once. Also offered online. |
Recommended Preparation: | Eligibility for ENGL 1A |
Transferability: | CSU |
Repeatability: | May be repeated once if grade was D or F. |
Grading Type: | Credit Course For Grade Or P/NP |
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Online sections - Select Term |
| Sect | Days | Hours | Instructor | Location | Room | Units | Status | Total Seats | Enroll count | Seats Left | Wait List count | Dates | Book Link |
| 0441 | TBA | 6 hrs 20 mins Per Week | Jansen M | Online | ONLINE | 3.00 | Ended | 40 | 17 | 23 | No Wait List | 10/14/19 - 12/06/19 | |
| ONLINE COURSE: This course is taught using Canvas. Click on the Lobo Apps link on the MPC home page to access Canvas, your MPC e-mail, and other online tools. Students must have regular access to a computer with high-speed Internet access and be familiar with using the Internet. Visit the Canvas Help Desk for help accessing your online course. |
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