Monterey Peninsula College
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HOSP 64
Customer Service
Description:This highly practical class provides insight into the customer service environment and essential workplace skills, including problem-solving, dealing with difficult customers, and managing customer service. Communications basics of listening, non-verbal communication, and technology communications are also covered. Also offered as Business 64; credit may be earned only once. Also offered online.
Recommended Preparation:Eligibility for ENGL 1A
Transferability:CSU 
Repeatability:May be repeated once if grade was D or F.
Grading Type:Credit Course For Grade Or P/NP
Online sections - Select Term
 SectDaysHoursInstructorLocationRoomUnitsStatusTotal SeatsEnroll countSeats LeftWait List countDatesBook Link
0500TBA6 hrs 20 mins Per WeekJansen MOnlineONLINE3.00Ended402713No Wait List 3/26/18 - 5/18/18
 ONLINE COURSE: This course is taught using Canvas. Click on the Lobo Apps link on the MPC home page to access Canvas, your MPC e-mail, and other online tools. Students must have regular access to a computer with high-speed Internet access and be familiar with using the Internet. Visit the Canvas Help Desk for help accessing your online course.